If you ever find yourself struggling to attract and retain top talent at your debt collection agency, you're not alone. This guide will uncover a few secrets to onboarding (and retaining) the best candidates for your agency, including...

• A simple equation you can use right away to embrace your agency's unique qualities
• A checklist that will help you jumpstart onboarding transformations
• Simple descriptions of the techniques your agency can use to increase retention and decrease turnover